Shipping Policy

Our Shipping Policy was last updated on [03/03/2022]

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Tizistwar.
  • Goods” refers to the items offered for sale on the Service.
  • Orders” means a request by You to purchase Goods from Us.
  • Service” refers to the Website.
  • Website” refers to Tizistwar, accessible from https://tizistwar.com/
  • You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Tizistwar. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Mauritius Post Office
    Shipment cost: Rs 50
    Estimated delivery time: 1 Week

Delivery delays can occasionally occur.

Damages

Tizistwar is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, you can contact us:

  • By visiting this page on our website: https://tizistwar.com/
  • By sending us an email: tizistwar@gmail.com
  • By calling us on +230 5910 0444

Return & Refund Policy

Thanks for shopping at My Site Tizistwar.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 calendar days to return the item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your debit/credit card.

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